BOARDIGO SUPPORT
How can we help?
For account, reservation, document or check-in questions, contact support@boardigo.app. Never send your password or a complete passport image by e-mail.
I cannot sign in
Confirm your e-mail address first. If you forgot the password, use “Forgot password” in the application. When the server is temporarily unreachable, a previously synchronised wallet remains available offline on the trusted device.
A ticket was read incorrectly
Document scanning can make mistakes. Review the provider, reservation code, route, date and time before saving. Keep the original ticket available from the reservation detail screen.
Check-in does not open
Boardigo opens verified HTTPS provider pages. Some providers block embedded browsers; use the external-browser option and verify the address before entering information.
Privacy and account deletion
You can export your data or start deletion in the application. You can also use the public account deletion page.